Guide to Making a Claim

The Guide to Making a Claim is designed to help people make a personal injury claim on the Official Injury Claim portal. As such, it explains the key legal terms and procedures used by the legal framework that underpins this service; the RTA Small Claims Pre-Action Protocol.

The guide has been reviewed by senior independent legal counsel to ensure it is both comprehensive and accurate. If for any reason the guide doesn’t provide the information you require, you can contact us directly here. 

Download a copy of our most up-to-date version of the guide here:

Guide to Making a Claim - English

Guide to Making a Claim - Welsh