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Help Hub

Welcome to the Official Injury Claim (OIC) Help Hub. We created this area to provide support for every stage of your claim process. Please select one of the 6 headings below to explore FAQs, support documents, downloadable forms and helpful links, all produced to ensure that your journey through the OIC portal is a smooth one.

Starting a new claim

Start here to learn how to make a claim and what to expect during the journey.

Liability

Once a liability decision has been made about your claim by the compensator, head here for help.

Medical

Head here for help in guiding you through the medical journey and what to expect.

Offer

Here, we guide you through requesting an offer from the compensator as well as what to do if you are not happy with the offer made.

Court

Here we guide you through the court journey and also advise how much court will cost.

Other resources

Not found what you were looking for? Here you will find further information and resources to support your OIC portal journey.